The Highland hotel has signed the national scheme to “solidify its commitment to staff development”. The hotel pledges to uphold the charter’s 10 key aims in providing a “welcoming and supportive working environment”.
These include developing staff through training and mentoring, promoting a healthy work life balance, and providing support to staff for their physical and mental wellness.
This commitment comes as the Glen Mhor has experienced an increase in demand following the lifting of pandemic measures, prompting a hotel-wide recruitment drive.
The hotel is increasing its team with positions in housekeeping, reception, the night porter team, maintenance, as well as front of house and in the kitchen of the hotel’s Waterside restaurant.
An open day will be held by the Glen Mhor on Saturday October 16 from 10am-3pm for those interested in getting a foot in the door of the hospitality industry.
The Glen Mhor Hotel and Apartments is situated on the banks of the River Ness. Comprising 109 rooms, 10 apartments and one fully furnished holiday house, the hotel is in the heart of Inverness.
Emmanuel Moine, general manager, said: “We’re really proud to be signing the Hoteliers’ Charter to further commit to the wellbeing and development of our team. Like so many tourism and hospitality businesses, the last two years have been unpredictable.”
He added: “As pandemic restrictions continue to lift, we’ve seen a steady increase in demand for both rooms at the Glen Mhor Hotel & Apartments and dining at The Waterside restaurant. This is an encouraging sign for the Highland tourism industry, and we’re excited to be holding an open day to find the next hospitality superstars to join our team.
“We’re dedicated to ensuring our team is fully trained and equipped for their job, so whether newcomers to the industry or seasoned veterans, we can’t wait to meet prospective team members on October 16.”