Checking In – The Hotel Owner Podcast

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Today’s news in brief – 13/1/25

Ace Group International has appointed Chris Penn as CEO, rejoining the company after a successful tenure as managing director of Ace Hotel London. Penn, with 25 years in hospitality, has been integral in shaping the lifestyle sector, including founding Birch in 2020. He will oversee the company’s operations, focusing on growth and commercial success. Additionally, Mostafa Abdella has been named chief operating officer, drawing on his 25 years in hospitality, including a previous stint at Ace Hotel London. Abdella will manage key areas such as finance, operations, and guest experience. Meriem Soliman has also been promoted to chief brand officer, where she will apply her deep knowledge of Ace’s operations and brand evolution to increase market share and audience acquisition.

The UK hospitality industry faces financial strain, with 10% of administrations in 2024 coming from the sector. A total of 1,718 businesses entered administration, with hospitality contributing 172 filings. Labour-intensive sectors like retail, hospitality, and construction are particularly vulnerable, as rising costs, the aftermath of the pandemic, inflation, and supply chain disruptions continue to affect business stability. Industry experts stress the importance of early intervention and seeking professional advice to navigate these challenges.

Eli Papouchado, non-executive chairman of PPHE Hotel Group, has stepped down amid an HR-related claim. Kent Bradley, the current non-executive deputy chairman, will succeed him. Papouchado, a founder of PPHE, has refuted the claims and is contesting them. Additionally, Roni Hirsch, CEO of Red Sea Group, has joined PPHE’s board of directors. Hirsch, who has led Red Sea Group since 1993, brings extensive experience to the role.

Hotel Gotham in Manchester appointed Jenny Oh MIH as its new general manager. With over 20 years in the UK hospitality industry, Oh has previously held senior roles at various hotels. She aims to enhance Hotel Gotham’s guest experience following its acquisition by Leonardo Hotels, bringing a fresh vision to the team while continuing the hotel’s legacy of luxury and charm.

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