The hotel was recognised as providing an “attentive, relaxed welcome for all its guests” with full wheelchair accessible across its public spaces, and the “knowledgeable and attentive” staff were also singled out for particular praise.
Competing against over 100 properties from across the UK, the property was commended out for praise as a “disable-friendly venue, located in an area containing two dedicated accessible routes enabling all guests to explore the scenery of the Heddon Valley and nearby Woody Bay”.
Hunter’s Inn GM Simon Lover said: “We are delighted to have been honoured in this way”, commented My staff are passionate about providing all our guests with the highest levels of service, regardless of disability, and we have moved to ensure the team is educated, confident, and attentive at all times.
“Thanks to the efforts of the National Trust in recent years, both Hunter’s Inn and the surrounding Heddon Valley are readily accessible to all.”
Robin Sheppard, chairman of Bespoke Hotels, added: “Hunter’s Inn has set the standard in 2018 for disabled accommodation within the Bespoke Hotels family. The team are informed and supportive, without being overbearing or patronising to guests, while both the building and rooms are comfortable to travel through and stay in, whether on foot or wheels.”