Advice
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Aug- 2020 -25 August
How to transform your customer loyalty scheme
The UK’s hospitality sector has an interesting relationship with customer loyalty. Whilst bars, restaurants, cafes and hotels depend on loyal…
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20 August
Hotel brands and owners in a post-Covid-19 world
The impact of Covid-19 and the measures taken to prevent its spread continues to have a direct and severe effect…
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17 August
Restructuring the workplace post Covid-19: issues for hotels
The UK hospitality industry has been hit hard by the Covid-19 pandemic. The recent announcement of about 1,500 staff at…
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13 August
How to prepare your hotel for the ‘new’ type of UK guest
We’ve all felt and witnessed the very real impacts of Covid-19, yet the effect it has had on our accommodation…
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11 August
Do self-certification schemes work?
If we look back six to eight weeks, the sector was at a standstill, there was little clarity around when…
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10 August
How the hospitality guest journey has been redefined since reopening in the ‘new normal’
The impact of Covid-19 on the hospitality industry has been dramatic and wide-ranging, and continues to redefine the guest journey.…
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Jul- 2020 -31 July
How hotel owners can reach a domestic audience
With lockdown measures being eased, UK hotel owners will be wrestling to maximize their bookings from bookings from couples and…
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27 July
How to improve direct bookings in the face of Covid-19
The coronavirus pandemic has presented the hospitality industry with enormous challenges, with hotels operating on wafer thin margins thanks to…
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22 July
Top considerations for hotel balance sheets amidst Covid-19 and beyond
Balance Sheets deserve more attention and are an often-overlooked financial statement. While it is the Operator’s responsibility to ensure accuracy,…
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20 July
How hospitality businesses can make a safe return to service
From 4 July, the hospitality sector has been slowly reopening after weeks of shut doors and takeaway orders, provided they…
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