Personalisation

Crerar Hotels launches new personalisation campaign ahead of reopening

Crerar Hotels Group has launched a new campaign entitled ‘I Choose’ ahead of its reopenings, after predicting that personalisation will…

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Automation vs personalisation

“Robots probably have a place in other industries,” says Jacqui McMillan, general manager of Novotel Canary Wharf, “but I think…

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GuestCentric and Duetto partner to bring personalisation to hotel bookings

Duetto, hospitality’s only Revenue Strategy Platform, and GuestCentric have partnered to bring a new level of personalisation to the hotel…

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