Hotel Owner For the independent hotelier who means business
A new loyalty scheme has helped to boost customer retention at Windsor-based hotel, The Oakley …
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23 hours ago
Shankly Hotel to unveil exclusive Beatles telegram for second birthday
Liverpool’s Shankly Hotel is marking its second birthday with an unveiling of previously never-befor…
2 days ago
Malmaison Hotel du Vin extends apprenticeship program
Boutique hotel brands Malmaison and Hotel du Vin today announced that 100 apprentices have graduated…
2 days ago
The Seren Collection strengthens its management team
Hospitality group, the Seren Collection, has added to its management team with the appointment of ne…
2 days ago
Work starts on new £20m Liverpool hotel
Liverpool-based contractor Newry Construction has begun work on the £20m Times Hotel by Vincent in t…
2 days ago
Negative reviews? 85% would ‘rather leave positive ones’
Some 85% of hospitality customers are more inclined to leave a positive review than a negative one, …
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Does your hotel need a unisex bathroom?
The modern hotel caters to guests from all walks of life. Unisex bathrooms which cater …
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The importance of hotel reviews
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SPONSOR MESSAGE: Recovering costs of decorative, branded and trade related building features
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SPONSORED: The Experience Economy
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Raising the bar: How ISO standards improve customer satisfaction in the hospitality industry
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4 things that will NOT happen this year
A great deal of what we read nowadays is predicting how the travel market will …
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Three tips to boost bookings with millennial guests
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Rethinking recruitment to attract young talent into hospitality
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The benefits of on-site food waste management
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How hotels can use bookings and guest data to drive more revenue
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Sleepless nights and bad reviews
Every month, our resident marketing guru ANGIE PETKOVIC addresses you marketing conundrums with to-the-point advice.
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Should I be watching the wider industry?
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Is ‘mobilegeddon’ going to hit me hard?
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My first hotel opens in six months – how do I get bookings?!
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Q&A with Qi An, owner of Motel Schmotel
Describe a typical day at Motel Schmotel. A typical day starts with the preparation of …
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Front of House: Killiecrankie hotel
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Front of House: Lewtrenchard Manor
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Front of House – Ty’n Rhos
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Front of House: Georgian House Hotel
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Don’t get too sucked in by millennial fever
The word ‘millennial’ is used about 15 times per person per day in the business …
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Keep calm and carry on
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Waste not, want not
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Cleared for takeoff
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SPONSORED: Hoteliers welcome first cloud-based mobile ordering solution for guestroom services
Wi-Q Technologies, has responded to demand with the launch of Mi-Room – the first cloud-based …
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SPONSORED: First cloud-based mobile ordering solution for guestroom services
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SPONSORED: Avon Data’s PMS Hotel Executive integrates with Premier Software
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Celebrating 25 years of Hotel Perfect
