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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Mr & Mrs Smith launches crowdfunder for NHS staff
Mr & Mrs Smith launches crowdfunder for NHS staff

Mr & Mrs Smith launches crowdfunder for NHS staff

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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Hotel group Mr & Mrs Smith has announced the launch of  a new crowdfunder that will enable NHS staff and care home workers to enjoy a complimentary stay at some of its sites across the UK. 

It comes as over 45 hotels from the collection have offered more than 1,000 room nights for frontline staff for just £50 a night, a “fraction” of the usual cost. 

Whilst the stay will be free for frontline staff, the hotel group aims to raise £50,000 through the newly-launched fundraiser in order to buy a complimentary stay for 1,000 NHS and care home staff. 

The boutique hotel group will kick off the campaign by funding the first 100 nights, and confirmed it will not take any commission or make any profit from the initiative.

Instead, all funds raised through Crowdfunder will go towards the sites in question in order to cover essential costs.

NHS and care home employees can enter to receive a complimentary night away through the Mr & Mrs Smith website, with names set to be randomly selected in early July. 

Once the names have been selected, the choice of hotel and the date of the stay will be at the discretion of the successful NHS or care home employee.

In a statement, the boutique hotel group said: “We know the last thing NHS employees and care home staff can consider at the moment is a holiday. 

“But when the worst of the coronavirus crisis is over, a relaxing break and much-needed getaway will be exactly what the doctor ordered.” 

It added: “We want to reward their tireless work and bravery with a night off in style at Mr & Mrs Smith hotels in the UK. This initiative will be a small recognition for everything they’ve done to keep the country going in such tough times.

“We know that many of you have already given generously to Covid-related causes in the last few months, but with this initiative, we can add a token of our gratitude down the line, giving them a break they can look forward to when we’ve come through the other side of this crisis.”

Founded in 2003, Mr & Mrs Smith now operates over 1,300 boutique and luxury hotels across its collection.

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