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The inaugural Hotel Owner Conference 2026 is the premier forum for the UK industry at Prince Philip House, London. Join us to solve the industry's critical hurdles: Investment & Debt, the growth of AI and Personalisation, the pathway to Net Zero, and Storytelling through Design.
Julie WhiteCCO, Accor Europe & North Africa
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Tim DavisFounder & MD, PACE Dimensions
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Varun ShettyGeneral Manager, The Belfry Hotel & Resort
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Tributes paid to Grand Jersey Hotel head concierge

Tributes paid to Grand Jersey Hotel head concierge

In this episode we speak to Anthony Hunt, partner and co-head of Corporate Real Estate at law firm Howard Kennedy. We discuss why 2026 may be seen as a pivotal year for boutique hotels, unpack the rise of global nomadism and how this is shaping demand and trends across hospitality, and how a strong team and clear, consistent messaging and offerings are key to securing investment.

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The Grand Jersey Hotel has announced the passing of its head concierge, Hugo de Castro.  

In a Facebook post the team paid tribute to the concierge describing him as a “familiar smiling face that welcomed guests with a natural warmth and affection”.  

Castro had worked at the hotel for over 38 years and was a member of the elite Golden Keys Society – a professional association of hotel concierges. 

In 2020 he was a finalist for Ambassador of the Year at the 2020 Pride of Jersey Awards.  

The Grand Jersey Hotel said: “We are saddened to announce the passing of Hugo de Castro, our beloved head concierge for over 38 years. He was the familiar smiling face that welcomed guests with a natural warmth and affection.”

“An award-winning member of the elite Golden Keys Society, Hugo was the epitome of The Grand. Hugo was considered a true champion of the island and was a finalist for Ambassador of the Year at the 2020 Pride of Jersey Awards.”

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