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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Ramside’s new spa to become UK’s ‘first’ wellness for cancer centre
Ramside’s new spa to become UK’s ‘first’ wellness for cancer centre

Ramside’s new spa to become UK’s ‘first’ wellness for cancer centre

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The new spa at Ramside Hall hotel is set to become what it claims as the first wellness for cancer centre in the UK.

The Durham-based hotel, which recently opened its new spa as the final stage of its £16m redevelopment, said that it will offer a special programme of treatments for anyone dealing with or who has suffered from cancer.

The spa has become part of the international Wellness for Cancer organisation, with every member of staff now trained to provide services to anyone whose life has been affected by the disease.

During the training, all staff learnt about the disease and the importance of using ‘mindfulness’ elements – a technique which helps people deal with anxiety by “living in the moment”.

The therapists at Ramside also underwent the Wellness for Cancer’s training in massage, manicures and pedicures, while reception and reservation staff took part in training to ensure they speak “appropriately” to clients, both in-person and over the phone.

Jill Russell, spa director, said it was a “huge honour” to be the first in the UK to offer the service, adding that it’s “fantastic” that the North East is leading the way.

She said: “We are looking forward to working with Wellness for Cancer to provide what we really believe will be an invaluable service for so many people.

“Visiting a spa is such a relaxing experience, it’s the ideal environment for someone dealing with a life threatening condition, but unfortunately there has been far too many misconceptions surrounding cancer and massage within the industry with people often being turned away from spas.”

The £8m Spa at Ramside opened in August and offers five pools including one of the UK’s biggest hydrotherapy pools, 14 treatment rooms, a thermal suite, a Sleep Sanctuary and a Rasul mud chamber.

The service, which includes a number of special packages, is set to be launched on October 1, to coincide with Breast Cancer Awareness Month.

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