Hotel Advice & Best Practices
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Sep- 2020 -17 SeptemberAdvice
How to improve direct bookings in the midst of Covid-19
The coronavirus pandemic has presented the hospitality industry with enormous challenges, with hotels operating on wafer thin margins thanks to…
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3 SeptemberAdvice
HMRC and Covid-19: One hand giveth, the other taketh away
One hand giveth HMRC was responsible for overseeing and implementing the Government’s Coronavirus Job Retention Scheme (CJRS) and other furlough…
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1 SeptemberAdvice
A staycation boom is putting holiday let tax relief in the spotlight
Furnished Holiday Lets (FHL) are big business and they’re even bigger business now that the coronavirus pandemic has stopped most…
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Aug- 2020 -26 AugustAdvice
How five-star Boringdon Hall Hotel & Spa is offering a contactless guest experience
Named ‘the enchanted place on the hill’, Boringdon Hall and Gaia Spa is a five-star hotel famous for its magically…
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26 AugustAdvice
The five universal challenges every hotelier is facing right now
Over the last few weeks, I’ve spoken to 127 hoteliers, many of whom are friends and peers from my 14…
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25 AugustAdvice
How to transform your customer loyalty scheme
The UK’s hospitality sector has an interesting relationship with customer loyalty. Whilst bars, restaurants, cafes and hotels depend on loyal…
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17 AugustAdvice
Restructuring the workplace post Covid-19: issues for hotels
The UK hospitality industry has been hit hard by the Covid-19 pandemic. The recent announcement of about 1,500 staff at…
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13 AugustAdvice
How to prepare your hotel for the ‘new’ type of UK guest
We’ve all felt and witnessed the very real impacts of Covid-19, yet the effect it has had on our accommodation…
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11 AugustAdvice
Do self-certification schemes work?
If we look back six to eight weeks, the sector was at a standstill, there was little clarity around when…
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10 AugustAdvice
How the hospitality guest journey has been redefined since reopening in the ‘new normal’
The impact of Covid-19 on the hospitality industry has been dramatic and wide-ranging, and continues to redefine the guest journey.…
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