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Quality in Tourism, a performance partner for tourism and hospitality businesses across the UK, has launched a new modernised assessment scheme.
Quality in Tourism say the new scheme aims to “revolutionise the way that hotels and guesthouses, self-catering and the sharing economy accommodation are graded and regulated”.
As part of its aim to introduce a flexible and useable tool for the industry, Quality in Tourism’s new scheme is applicable to all types of accommodation well as the traditional accommodation types, moving away from the previous prescriptive scheme.
Quality in Tourism believe the new scheme not only ensures businesses are compliant but protects the customer in an unregulated industry, whilst providing impartial advice to help businesses to improve.
Quality in Tourism has also incorporated experiential considerations into its new assessment structure. Sites like TripAdvisor provide a wealth of subjective reviews but lack the ability to review the safe and legal aspects of a property, a factor that consumers state is the bare minimum standard of any place they plan to stay. The new scheme from Quality in Tourism will aim to combine both.
Deborah Heather, director at Quality in Tourism, said: “The old regulations are simply outdated and too rigid for the 21st Century. Consumer demands and expectations have evolved drastically since the traditional grading system became a benchmark of excellence and regulations must move with the times.
“The new scheme from Quality in Tourism is much more relevant for today’s accommodation providers and is more accessible and easy to understand for the consumer.”
