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The Marriott Newcastle Gosforth Park Hotel was the venue for the 4th annual North East Hotels Association (NEHA) Excellence Awards, which attracted hundreds of entries from those working in the sector in the region.
The awards recognise and reward the achievements of team members that have gone the extra mile in providing outstanding service and who have shown passion and potential for developing their careers in the North East. The winners were:
Leisure Excellence: Rob Foster (Matfen Hall)
Service Excellence: Laura Beacham (Durham Marriott)
Best Arrivals: Pratik Ankalekar (Staybridge Suites)
Sales Champion Proactive: Kerry McCabe (Beamish Hall)
Sales Champion Reactive: Jill Russell (Rockliffe Hall)
Community Award: Senior management team Close House (Close House)
Shooting Star: Callum Gallagher (Ramside Hall)
Support Services: Geoffrey Craig (Holliday Inn, Newcastle, Gosforth Park)
Cleanliness: Toi Young (Newcastle Marriott Metrocentre)
Inspirational Leader: Sophie Boyd (Wynyard Hall)
Speaking about the awards, Ken Ellington, the NEHA’s joint chairman, said: “The hotel sector in the North East makes a huge contribution to the region’s economy, constantly striving to attract tourism, whether business or leisure. But it’s the people that work within these organisations that really matter. They put in all the hard work and it’s vital that we recognise their contribution.
