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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > People > Charity founder wins hotel’s ‘most deserving’ award
Charity founder wins hotel’s ‘most deserving’ award

Charity founder wins hotel’s ‘most deserving’ award

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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One of the founders of the Children with Cancer Fund (CWCF) has been chosen as the winner of the Heart FM ‘Most Deserving Awards’ in conjunction with Ashdown Park Hotel & Country Club.

Together with members of her family, Ursula Downton set up the CWCF in 1998. After having been involved with hospital radio, Ursula and her family were keen to have a project of their own. Besides her charity work, Ursula works full time as a teaching assistant and is a mother to three children, aged 14, 13 and 10.

As well as organising holidays, trips and fundraising events to grant the wishes of children undergoing treatment, Ursula and the team organise fun events for families to get them together and help them share their experiences and offer each other support.

Ashdown Park Country Club and Heart FM held their ‘Most Deserving Awards’ competition throughout December to find someone with “a heart of gold who has made a significant difference to their local community”.

Sarah Smith, whose young daughter Maisie was diagnosed with Acute Lymphoblastic Leukaemia, nominated Ursula for the award. She said: “Quite simply, Ursula’s efforts changed our lives.”

Ursula remarked of her win: “I had no idea that I had even been nominated until Heart FM phoned to tell me that I had won. Winning the award was a fantastic surprise; it’s a great honour and fantastic recognition for the Fund.”

As part of her victory, Ursula receives a year’s Gold membership for two to the Ashdown Park Country Club. This will allow Ursula use of the club’s gym, spa, indoor swimming pool, golf course and tennis courts, as well as hotel benefits, such as food and drink discounts.

General manager of Ashdown Park Ben Booker said: “We were really inspired by Ursula’s story and the dedication she has shown in helping children with cancer and their families. She truly was the most deserving winner of our award and we hope she enjoys using the facilities at the Country Club in her well-earned spare time.”

Image: Ben Booker with Ursula Downton.

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