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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
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Gavin Taylor
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Paul Blackmore
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David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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RBH
AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Hotels > Majorca Legionnaires’ which killed one, affected 19 traced to hotel jacuzzi
Majorca Legionnaires’ which killed one, affected 19 traced to hotel jacuzzi

Majorca Legionnaires’ which killed one, affected 19 traced to hotel jacuzzi

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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An outbreak of Legionnaires’ disease in Majorca which killed a British tourist and affected 19 others has been traced to a hotel jacuzzi.

As reported by The Express, health officials on the island have identified the source in a statement in which they said they were closing their investigation.

They reported in mid-October that a 70-year-old British man had died in hospital on the island after being taken ill. Positive samples were detected at an unnamed hotel in Palmanova where several of those affected were staying.  

The hotel was then closed before news of the Legionnaires’ disease outbreak became public and its water supply was shut down.

It is not clear that the jacuzzi believed to be the source belonged to the hotel that was closed down as officials did not name the establishment.

The regional health authority said in a statement: “From October 4 to November 16 we were informed of 27 cases of legionnaires’ disease linked to a particular area of Palmanova. The people affected included 26 foreign tourists who had stayed in hotels in the resort, 20 of whom were from the UK.”

A spokesman added: “The tourists affected stayed in Palmanova between August 13 and October 13.

“They have all recovered apart from the gentleman aged 70 who suffered different illnesses including diabetes and chronic leukaemia and coronary heart disease. He died in hospital on October 11.

“The investigation to determine the source of infection has concluded that it is an exterior jacuzzi tub in one of the hotels in the Palmanova area.”

Maria Ramos from the regional health authority said in October that holidaymakers who had been affected had been staying at a total of seven different hotels in the resort, making it unlikely the hotel with the greatest number of people affected was the source of the outbreak.

Since being informed of the first case on October 5, regional health authorities acting in conjunction with local police reacted by closing beach showers and a water fountain in Palmanova as well as water sprinklers and checking to make sure restaurants were not using water mist systems some were employing last in September.

Although Legionella bacteria were detected during the investigation at multiple sites those found in samples taken from people affected only coincided with those located in the unnamed hotel’s jacuzzi.

Legionnaires’ disease is a serious lung infection caused by legionella bacteria.

Initial symptoms usually include flu-like symptoms such as headaches, muscle pain and fever, with symptoms of pneumonia once bacteria begin to infect the lungs.

The disease, which isn’t contagious and can’t be spread directly from person to person, is usually caught by breathing in small droplets of contaminated water.

It can be particularly serious in people with pre-existing health conditions. Most deaths occur in people who are 70 or older.

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