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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > ‘Undervalued’ hospitality workers want 42.4% pay rise
‘Undervalued’ hospitality workers want 42.4% pay rise

‘Undervalued’ hospitality workers want 42.4% pay rise

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Professional CV writing specialists Purple CV, carried out a survey of 2,500 British workers and found that those in the hospitality sector believed they deserved an average of a 42.4% pay rise.
This is compared to lawyers who felt they deserved a 30% wage increase, charity workers who desired a 32.3% rise, and bankers who felt they deserved 41.1% more than their current salaries.

Tech workers were the least satisfied with their pay, wanting a 57.69% boost in salary.

The survey found that overall, Brits believed they deserved a 36.8% pay increase (£8,500.43 on top of their current average salary).

Workers in the North Eastern regions believed they were the most undervalued, and should be paid 45.4% more per year (£9,700.16). Those who are happiest with their current remuneration are the Welsh – they would be happy with just £6,298.50 (30%) extra per year.

Purple CV also found the nation’s workers felt they deserved an extra 8.3 days of paid annual leave.

The most burned-out region is Greater LondonLondon-based respondents said they would want an extra 9.8 days according to the survey. The Welsh only wished for 5.8 more days per year.

Finally respondents were asked whether, given the choice, they would choose more pay or extra holiday days. And instead of choosing more time off, 63.2% of workers said they would prefer to take a higher salary. Almost every region across the UK was in agreement, except for East Midlanders where 56% would prefer extra holiday time.

Andrew Arkley, director of Purple CV, said: “It may seem an intimidating process to ask for a pay rise – even if we really want one. It’s all about approaching the situation with credible and objective reasons behind your request, maximising the chance for your employer to see your value as an employee. If the answer is no, then don’t let it get you down – you have ‘planted’ the seed for future opportunities and discussions.”

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