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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > UKH: Sector ‘devastated’ by late reopening date
UKH: Sector ‘devastated’ by late reopening date

UKH: Sector ‘devastated’ by late reopening date

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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UKHospitality has claimed that the sector is “devastated” by the late reopening date for hospitality, adding that the chancellor has “just nine days” to save thousands of businesses and hundreds of thousands of jobs that simply “will not be there” without a substantial package of compensation.

The news follows the recently announced plans by the government to reopen certain industries and ease lockdown restrictions, which will start 8 March with schools.

Kate Nicholls, chief executive, UKH, revealed that from the start of November 2020, the sector will have been closed for nearly 200 days, with just a couple of weeks of “heavily restricted trading” in December.

She reiterated that vaccinations and the fall in infection rates has “de-risked” reopening even further, adding that this delay in reopening will make survival “all the more difficult for businesses” in the industry.

When speaking about hotels, Nicholls said: “Hotels have been housing key workers, NHS staff and vulnerable people through the peaks of the pandemic. They have been helping quarantine arrivals to the UK and they have been operating successfully and securely.

“They already have their tried and tested systems in place to keep guests and staff safe. Pushing back the reopening of hotels to late May makes little sense.”

She emphasised, the sector needs a “generous compensation package” that goes beyond what was offered in January if it expects businesses to survive, adding that businesses will also need a commitment by the government to “eliminate new costs” that are due to hit, such as HMRC tax bills and loan repayments.

Nicholls has also called for an extension of the VAT cut and business rates holiday with a “targeted extension” of the furlough scheme.

She said: “We must also have an extension of the rent moratorium, with loan repayments and HMRC debt delayed in order to give businesses some breathing room from the ruinous mountain of debt that has built up for too many.

“Asking businesses to start paying this money back when they are not even open could be terminal for many.”

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