Hyatt Hotels has announced the appointment of Paul Alexander Dalgleish as its new vice president of Revenue, Sales, Distribution.
Dalgleish will be responsible for managing Hyatt’s revenue, sales, distribution, learning and analytics divisions across EAME and SWA.
With 25 years of experience within the hospitality industry in EAME, Dalgleish has experience in forging commercial partnerships and delivering complex integration projects.
On his appointment, Dalgleish said: ““I’ve always been a people person, someone who enjoys building genuine, long-lasting relationships with the people I work with, so Hyatt felt like a natural fit for me; a company that truly puts the care of its colleagues, guests and hotel owners above all else, so that they can be their best.
“Another thing that really struck me about the business was its focus on being the preferred hotel brand, rather than the biggest. Hyatt takes the time to understand exactly what its customers need to succeed and how it can use its own scale and innovation to make this happen.”
He added: “This ethos has really shone through in the last 14 months and I was very impressed by how quickly the business changed gear and adapted to the pandemic.
“I’m keen to play my part in this continued recovery for the industry, and when the world is ready and able to travel again, I want Hyatt and our people to be at the forefront of their minds.”
Geneviève Materne, senior vice president for Commercial Services Europe,Middle East, Southwest Asia, said: “We’re so excited to welcome Paul to the Hyatt family at what is a very significant time for the business and industry.
“Getting under the skin of what our customers need and building personalised experiences for our guests is our heartland – so Paul’s clear passion for people and learning what experiences are meaningful to them makes him a perfect match for our business.”
She added: “Paul is a recognised expert in the hospitality space, and his skills and experience will be hugely valuable as we look to grow our brands in some of the most sought-after destinations across EAME/SWA.”