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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Report highlights ‘generous salaries’ on offer in the hotel industry
Report highlights ‘generous salaries’ on offer in the hotel industry

Report highlights ‘generous salaries’ on offer in the hotel industry

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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A new report benchmarking salaries in the hotel industry has revealed that nine out of 10 of the lowest grade roles offer salaries 10%-20% above the minimum wage.

The report also found that general managers earn the highest average salaries within the hotel industry, with head chefs earning the second highest. Those working in hotels in rural areas earn on average 24% more than chefs working in town centre hotels.

Moore Stephens, an accounting and advisory firm, conducted the research in partnership with Buell consulting group and UKHospitality, benchmarking salary data within the hotel trade across a wide range of hoteliers in the south east.

Roddy Watt, CEO of the Buell group, said: “Payroll is the single largest cost for any operator of a full-service hotel. Yet there is virtually no worthwhile data on salaries and wage levels in the hospitality sector.

“This new initiative promises to provide this invaluable information for the first time and we wish to encourage as many owners and operators to participate to enhance the quality of the data and the ability to analyse it by different styles, sizes and locations of hotels”.

Vincent Wood, head of hotels and leisure at Moore Stephens, said: “The hospitality sector faces a daily challenge of recruiting and retaining staff. This report provides valuable insight for those right at the start of their career or those individuals looking to progress their current hospitality career.

Kate Nicholls, CEO of UKHospitality, added: “Jobs in the hospitality industry often are often dubbed as low paid. However, this report highlights the realities of pay within the hotel sector.With our sector facing a well-documented skills shortage in the wake of Brexit, it is vital that we show just how rewarding hospitality jobs can be.

“We are encouraging school leavers, returners to the job market or anyone considering a change of career to apply for a role within the hospitality industry. As this report shows, it is entirely possible to end up earning a salary of £75,000 as a hotel general manager or £50,000 as a head chef, with many more jobs paying above the national average.”

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