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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > UK to spend £2.5bn this week as indoor hospitality reopens
UK to spend £2.5bn this week as indoor hospitality reopens

UK to spend £2.5bn this week as indoor hospitality reopens

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The UK is set to collectively spend £2.5bn this week as indoor hospitality reopens and restrictions further ease, giving a “much-needed” boost to the high street.  

According to a new VoucherCodes.co.uk report, conducted by the Centre for Retail Research (CRR), 104 million people are predicted to visit hospitality venues this week. On their first day of full reopening today (17 May), venues are expected to seat 13.6 million customers, who are forecast to spend £296.8m throughout the day.  

Friday and Saturday are set to be the busiest days, with 16.1 million and 18.3 million people planning to visit venues, spending £389.1m and £426.2m respectively.

With punters having been unable to sit inside when going out since 16 December 2020, the report also highlights “how eager customers are to make up for lost time”, as predicted sales for next week are significantly higher than average. 

Compared to the same week in 2019, during the last May before Covid, venues are set to see a 34.8% increase in sales this week, with consumers predicted to spend 41.2% more on Saturday (£426.2m) than the same day in 2019 (£301.84m). 

The findings come as VoucherCodes released a new report with the CRR, Life after Covid, which examines prospects for the hospitality industry in 2021 and 2022 as it recovers from the Covid-19 pandemic. 

Despite venues being forced to remain closed during lockdown between January and April 2021, followed by a partial re-opening from 12 April until 17 May, it said the “future looks bright”.

In 2021, the hospitality industry is forecast to make a “considerable” increase of 63.3% in sales compared to 2020, equivalent to £31.236bn. By the end of 2021, the hospitality industry is set to make a total of £80.550bn. 

Looking ahead to 2022, the report predicts that hospitality is “set for a bumper year” as people enjoy their first full year without restrictions since 2019. Hospitality venues are forecast to take in £120.564bn by the end of 2022, 49.7% more than in 2021.

Angus Drummond, senior director, commercial at VoucherCodes.co.uk said: “If people in the UK are known for anything it’s our love for pubs and restaurants, so it’s no surprise to see that so many people are planning to make the most of being able to sit inside and enjoy drinks and meals out next week. 

“It’s been an incredibly tough year for the hospitality industry with large periods of closure, so it’s particularly encouraging that this report forecasts a quick and strong recovery over the next couple of years. At VoucherCodes, we’re already working closely with our hospitality partners to support them during this adjustment period, as well as helping consumers save money as they get back to enjoying going out again.”

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