English Lakes names new operations specialist at Low Wood Bay

English Lakes Hotels Resorts and Venues has appointed operations management specialist Mohamed Serag to the new post at Low Wood Bay Resort and Spa.

Originally from Cairo and fluent in both English and Arabic, it said Serag has enjoyed a “stellar” career in the hospitality and catering industry, working in four and five star luxury hotels across the Middle East and Europe.

According to the brand, his previous roles in food and beverage and operations management have included household names such as Four Seasons Hotels in Cairo, Sharm El-Sheikh and Hampshire, Fairmont, IHG and the Oxfordshire Golf Hotel and Spa.

He was also previously given a certificate of appreciation by The White House for his support for a US Presidential visit to Sharm El-Sheikh in 2003, as well as helping to organise a summit hosted by King Abdullah with 35 kings and presidents amongst the 3,000 delegates in attendance.

Additionally Serag has led operations for the opening of various hotels including
Four Seasons and the Fairmont Makah and was also a member of the opening team for the Alexandria Library in Egypt in 2002.

Serag said: “I’m really thrilled about this latest step in my career. Relocating from the South to one of the most beautiful places in the UK, and indeed Europe, is an exciting move for my family. I’m looking forward to helping the hotel group maintain Low Wood Bay’s position as a
leading Lake District venue.”

Nevil Jeffery, general manager at Low Wood Bay Resort and Spa, added: “Mohamed is an accomplished professional with extensive hospitality management and leadership experience and an international outlook. We look forward to his contribution here in taking the venue to even greater heights in terms of staff development and giving our guests
memorable stays and great service.”