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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > CitizenM to open new site in London Victoria
CitizenM to open new site in London Victoria

CitizenM to open new site in London Victoria

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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CitizenM is set to launch its newest UK property in central London this summer with the opening of CitizenM London Victoria. 

Some 10 years after the opening of the brand’s first London hotel on Bankside, which has since been followed by Tower of London and Shoreditch locations, the group will bring its hybrid hotel model to a new address at 292 Vauxhall Bridge Road.

The site will be marketed towards both business travellers and leisure visitors alike, and is near to the transport hubs of Victoria train and bus stations on Vauxhall Bridge Road, offering easy links to Gatwick Airport and Greater London. It is also close to major London tourist attractions such as Buckingham Palace and the Tate Britain. 

The site will feature 226 rooms across 10 floors, each with a XL king-size bed, powerful rain shower, one-touch MoodPad control – including pre-programmed mood settings – for ambient lighting temperature, entertainment, wake-up alarm and blinds, and an HD TV with streaming capabilities – all of which can also be controlled via the CitizenM app.

The interior design of both the rooms and public spaces feature CitizenM’s “trademark” clean lines, modern furniture and bold colours. Both the interior and the exterior are designed by Amsterdam-based long-standing collaborator Concrete, teaming up with executive architecture and interior design firm Ica.

The site’s Living Room communal space is intended as a “home-from-home”, with corners and nooks for working, lounging, reading and relaxing. The space will include art, books and local artefacts alongside “stylish, comfortable” furnishings by long-term collaborator Vitra. 

The in-room art at citizenM London Victoria has been “carefully and playfully” curated. In his photographic series, Luke Stephenson tracks the story of the 99p ice cream via a road trip around the UK; while Julie Cockburn, who trained as a sculptor at Central Saint Martins, uses found objects and vintage photographs, re-configuring them in colourful and contemporary ways. 

Lastly, London-based Lorenzo Vitturi brings his colourful compositions of Ridley Road Market in Dalston, Hackney to citizenM’s bedroom walls. 

Meanwhile, the 24/7 canteenM is positioned in the centre of the building, providing bites from early breakfasts to midnight snacks at any time of day.

Klaas van Lookeren Campagne, CEO of citizenM hotels, said: “We are excited to open the doors to our latest London property. With three hotels already operating successfully in the city, this new property offers a fantastic addition to our existing portfolio and confirms our commitment to expand further in London’s most desirable neighbourhoods.”

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