Hotels
Hotels missing out on £1.8bn in revenues, study finds
Four in five (79%) British travellers have returned to the same hotel or hotel chain, yet 59% of guests have been overlooked as returning guests.
Hotels are missing out on £1.8bn of additional revenue as British hotel guests would pay on average £40 more per night for a hotel that makes their stay personalised, according to new data from Mews, the hospitality cloud platform.
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