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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Rocco Forte Hotels director becomes Gold Service Scholarship trustee
Rocco Forte Hotels director becomes Gold Service Scholarship trustee

Rocco Forte Hotels director becomes Gold Service Scholarship trustee

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Lydia Forte, group director of food and beverage at Rocco Forte Hotels, has recently joined the Gold Service Scholarship board of trustees.

In her role, Forte will support existing trustees to help shape and direct the future of the industry’s only dedicated scholarship for front-of-house professionals.

Forte joins founding chairman, Alastair Storey, alongside trustee and chair of judges, Edward Griffiths, and other trustees, Silvano Giraldin, Sergio Rebecchi, Thomas Kochs, Knut Wylde, Alessandro Fasoli, and Secretariat, David Battersby.

Storey said: “On behalf of the entire board, we warmly welcome Lydia Forte as our newest trustee.

“As a scholarship, we have had a longstanding relationship with the Forte family and their support of the scholarship together with that of the Lord Forte Foundation, has been incredible. We look forward to the expertise Lydia will bring to the board as we look to continue to build on the successes of the last 10 years.”

The Gold Service Scholarship offers young front-of-house professionals the opportunity to hone their craft through mentoring, travel and placement opportunities provided by the industry’s most senior service professionals. 

Over the last decade, candidates have come from a range of hotels and restaurants across the UK, as well as event and foodservice companies, Royal Palaces, and private clubs.

Lydia Forte, daughter of Sir Rocco Forte, who himself is an ambassador and sponsor of the scholarship, is responsible for the performance of Rocco Forte Hotels’ food and beverage portfolio.

After graduating from the University of Oxford, Forte worked as a waitress at Hix in London’s Soho, and then as assistant manager of the Markham Inn in Chelsea. After studying for an MBA at INSEAD in 2013, she returned to the company in 2014 to work on further restaurant projects.

Forte said: “I’ve always been passionate about restaurants, particularly delivering fantastic service and interacting with guests. I look forward to working with my fellow trustees on how we can inspire the next generation of service professionals and show young people the opportunities a career in hospitality can offer, as well as support and develop them to reach their full potential.”

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