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In this episode we speak to brothers Alex and Adrien Grosjean, young entrepreneurs who have recently acquired The Residence Inn by Marriott Manchester Piccadilly. We discussed the reasons why Manchester’s visitor market is booming, and their decision to invest in this area, why they see extended-stay accommodation as a major opportunity in what is one of the UK's fastest-growing cities, how they plan to enhance their portfolio of hotels, and their advice for the next generation of hospitality disruptors.

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Global Hotel Alliance, the world’s largest alliance of independent hotels brands, has reported room revenue in its GHA Discovery loyalty programme was up 122% year-on-year by the end of Q2. 

With first-half total revenues topping $1.2bn (£928m), July and August are building on this momentum, showing “record-breaking performance potential”. GHA attributes this result to the growing number of loyalty programme members, whose number will reach the 25-million mark before the end of the year. 

Cross-brand revenue continued to surge across the entire GHA portfolio to hit $135m (£104m) in H1, demonstrating hotels are receiving incremental revenue from GHA Discovery members staying at one property

Since GHA’s launch of the digital currency D$ 18 months ago, more than D$116m (worth £89m) have been issued. Of those D$ redeemed during H1, 28% were on a cross-brand stay, generating new customers for hotels. Once on property, those members spent on average 14 times the redemption amount. 

GHA CEO Chris Hartley said: “Our strong H1 numbers reflect the huge demand for leisure travel and the slow but steady recovery of business travel. We are now entering a phase of sustained growth, buoyed by a unique multi-brand loyalty programme that continues to grow its offering of new hotels and destinations.

“With Q2 results hitting a new record and summer bookings overwhelmingly strong, coupled with the potential to capture catch-up demand from key source markets in Asia, and in particular China, the outlook for H2 is very promising, and we anticipate ending 2023 on a revenue and membership high.”

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