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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Cheval Phoenix House reopens following extensive refurb
Cheval Phoenix House reopens following extensive refurb

Cheval Phoenix House reopens following extensive refurb

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Cheval Collection has reopened Cheval Phoenix House in London after 15 months of extensive renovation.

The group focused on using ethically sourced and sustainable materials during the refurbishment, which will form the basis of the new “aesthetic and vision” for Cheval Collection.

The property features 34 one and two-bedroom apartments in the Royal Borough of Kensington and Chelsea with a 24-hour reception and onsite gym.

Cheval Phoenix House includes a number of features designed to reduce energy usage and carbon footprint, in line with Cheval Collection’s sustainable targets.

Contributing to the property’s day-to-day operations are; energy efficient heat pumps for hot water, low-energy lighting and sensors, a heating and cooling energy efficient air conditioning system and water-efficient showers and tap fittings.

During the renovation itself 99.76% of construction waste was recycled and the interior designers were committed to using sustainably-sourced FF&E and finishes, including fabrics from recycled materials, as well as favouring the use of natural materials such as stone and timber.

Additionally, the group has seen a strong first half of the year, with a 14% increase in bookings for all markets by volume, with revenues up by 23.7% over the same period in 2023.

Next year the group is planning to launch Cheval Maison – West Regent, located in Glasgow, which will be the fourth property in Scotland.

The company currently operates nine locations in London, three in Edinburgh and one in Dubai, with a second Dubai site; Cheval Maison – Expo City Dubai, due to open in Q1 2025 and the group’s first property in Saudi Arabia, the Cheval Ladun Living, located in Riyadh, due to be completed in 2027.

Mohammed S. Alawadhi, managing director, Cheval Collection, said: “The refurbishment of Cheval Phoenix House underscores our commitment to our existing estate, while we continue to expand around the world.

“We are committed to delivering the highest standards for our guests and this means not only the latest luxury designs, but a clear commitment to sustainability.”

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