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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Hotels > InterContinental London Park Lane hires new sales and marketing director
InterContinental London Park Lane hires new sales and marketing director

InterContinental London Park Lane hires new sales and marketing director

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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InterContinental London Park Lane has appointed Sarah Borges de Sousa as its new director of sales and marketing.

Previously director of Global Sales and Trade Marketing at the Doyle Hotel Collection, InterContinental said Borges de Sousa brings a wealth of knowledge and expertise to the hotel, amassed from over 24 years’ experience working within leading luxury hotels.

Borges de Sousa took her first steps into hospitality in her hometown of Cape Town at the Belmond’s Mount Nelson Hotel, before moving to the UK wherein she rose through the ranks of the Marriott Hotel Group, reaching the position of director of sales and marketing at London Marriott Hotel Park Lane in 2012.

She then went on to hold the title of director of sales and marketing at top hotels including Nobu Hotel London and South Place Hotel.

Joining the InterContinental’s senior team, Borges de Sousa will be leading on strategic sales plans and creative initiatives to help maximise the hotel’s performance in the summer period and beyond.

Located in Mayfair, InterContinental London Park Lane features 449 rooms including 71 suites. The hotel is also home to a range of dining outlets, including chef Theo Randall’s namesake restaurant, alongside a spa, Club InterContinental Lounge and selection of meeting and event spaces.

On her appointment, Sarah Borges de Sousa, said: “I am honoured to be joining the InterContinental London Park Lane team and look forward to contributing to its continued success.

“Located at No.1 Park Lane, the hotel strives for excellence at every turn, and I aim to continue to drive growth by supporting the team with innovative initiatives that maximise the hotel’s performance as we hit the busy holiday period and further ahead to autumn and festive campaigns.”

Sholto Crawford-Smith, general manager at InterContinental London Park Lane, added: “I am delighted to welcome Sarah to the team at the hotel and look forward to working alongside her as she drives our sales strategy forward whilst continuing to deliver exceptional experiences for our guests.”

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