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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Trade Organisations > UKH calls for ‘substantial’ rates relief after years of overtaxing
UKH calls for ‘substantial’ rates relief after years of overtaxing

UKH calls for ‘substantial’ rates relief after years of overtaxing

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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UKHospitality CEO Kate Nicholls has raised concerns that some hospitality businesses with a rateable value over £500k have been “dragged” into the surcharge category and face paying higher business rates, which goes against the policy’s intention. 

Under the proposals, properties with a rateable value below £500k could benefit from a multiplier that is 20p in the pound lower than the small business multiplier, which UKH has urged the government to implement at maximum discount.

According to the trade body’s evidence to the Public Bill Committee on the non-domestic rating, the introduction of differential multipliers would help “level the playing field” for high street businesses. 

Nicholls emphasised that this issue is pressing for businesses operating in coastal communities, where they are often the largest employer in the area. 

As a result, UKH has suggested two solutions: either the exclusion of hospitality business with a rateable value over £500k from the higher multiplier surcharge or a clear ministerial direction that hospitality businesses will have a zero uplift on current levels, as the Bill allows for multiple multipliers above £500k. 

UKH believes this solution will ensure the spirit of the reform remains intact, which intends to “redress the decades-long overtaxing of hospitality”. 

Annually, the sector has paid 10% of business rates, while contributing 3% of eligible turnover – spelling an overpayment of £2.4bn.

Nicholls said: “We have campaigned for substantial business rates reform for years and I’m delighted that the government is taking decisive action to fix this broken system. A permanently lower level of business rates will hugely benefit hospitality businesses and, crucially, rebalance a system that has unfairly overtaxed the high street by billions of pounds.

“After decades of paying significantly more than their fair share, this Bill should provide maximum benefit for hospitality businesses to make up for this overpayment and give them the financial headroom they desperately need in the years ahead.”

She added: “However, we do have concerns that the current proposals inadvertently bring hospitality businesses into scope for the surcharge. I’m confident that the government didn’t intend for this reform to increase business rates bills for any hospitality businesses, so they will presumably be keen to address this oversight as this legislation goes through Parliament.”

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