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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > How the aparthotel model is reshaping urban hospitality
How the aparthotel model is reshaping urban hospitality

How the aparthotel model is reshaping urban hospitality

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Urban hospitality is experiencing a steady realignment as guest behaviour evolves. Travellers arrive with habits shaped by flexible work, longer stays, and a desire for spaces that feel practical rather than formal. Many want a place that supports everyday living while still offering the stability of professional service. This shift has encouraged operators to reassess how they deliver comfort. A growing share of visitors now choose accommodation that feels more adaptable, and the aparthotel model speaks directly to that need.

The broader market reflects this transition. One report places the value of the UK serviced-apartment and aparthotel market at more than $6.2bn in 2024, with expectations it could climb to nearly $13bn by 2030 [1]. These numbers indicate that the format is no longer treated as an alternative to hotels. It has become a core part of the urban accommodation landscape.

A Model Built for Changing Travel Habits

Birmingham illustrates how these trends take shape in a real market. The city attracts visitors year-round, from professionals attending large conferences to couples planning short escapes. This mix of guests often values independence. Many choose an Aparthotel Birmingham stay because they want space that helps them settle into their own routine. The setting feels more like a functioning home than a temporary stop, and that difference shapes the entire experience.

The shift is tied closely to changing travel habits across the UK. Guests staying for several nights want room to work without feeling confined: some like preparing simple meals to keep their schedule steady. Families often look for layouts that offer privacy and flexibility while still being economical. Aparthotel Adagio supports all of this without asking guests to compromise on comfort. That balance is part of the reason why the format has found a firm place in the market.

A Practical Advantage for Operators

Operators see clear benefits, as well. Aparthotels typically run with efficient staffing models that give guests privacy while maintaining consistent service. This approach helps during peak periods and keeps costs predictable during slower stretches. Because visitors handle many of their own routines, staff can focus attention where it brings the most value.

Industry trends show strong performance across Europe. Serviced-apartment occupancy grew by about 3.8% within a recent year-long review, and revenue per available room rose by roughly 4.4% across a sample of 9,000 units [2]. These gains indicate a format that appeals to travellers and performs well financially. Birmingham mirrors this movement. During major events, professionals need a base that adapts to extended hours. For weekend visitors, a Central Birmingham aparthotel for short breaks feels refreshingly simple. International travellers who stay longer appreciate the sense of stability an aparthotel provides.

Guest Expectations Are Redefining the Urban Stay

Design plays a vital role in the format’s success. Kitchens, living areas, and practical workspaces make the accommodation feel grounded and familiar. Strong Wi-Fi and dependable amenities support everything from video calls to late-night planning. Guests can keep their own habits intact, which strengthens their connection to the space. Aparthotels offer that flexibility. The model supports guest independence and operator resilience, which explains its rapid expansion.

Birmingham provides a clear example of this evolution. Guests arrive with different expectations, yet many choose stays that feel personal and steady. The aparthotel model proves that comfort can come from autonomy just as much as from service. As the trend continues, cities across the UK may find that the future of hospitality lies in spaces that let guests live naturally, without the pressure of formal routines.

[1] https://www.grandviewresearch.com/horizon/outlook/aparthotels-service-apartments-co-living-market/uk

[2] https://www.hospitalitynet.org/opinion/4128427.html

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