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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > The Angel Hotel reopens following ‘significant refurb’
The Angel Hotel reopens following ‘significant refurb’

The Angel Hotel reopens following ‘significant refurb’

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Having closed its doors for the first time in over 50 years, the Angel Hotel, owned by Gough Hotels, in Bury St Edmunds, will reopen on  18 April 2019 following a “significant” £750,000 refurbishment.

The new look Angel Hotel is embracing its Georgian roots throughout the ground floor, including the reception, bar, brasserie, restaurant and lounge. The uplift includes design features such as a larger lounge area, a bigger bar and an original exposed brick wall in the restaurant.

Guests and diners will also be able to enjoy British cuisine prepared by the hotel’s new head chef, who is creating a menu focused on “seasonality and provenance”.

Robert Gough, owner of Gough Hotels, said: “The Angel Hotel has been an iconic landmark in Bury St Edmunds for over 100 years. All town centres have had their Coaching Inns, too many have closed down or faded away over time. Over 50 years we have taken a specific aim of reinvesting in the hotel, for example, increasing our rooms from 35 to 78 over the past 15 years.

“This refurbishment is part of our strategic aims bringing the ground floor space up to a 21st century offering. The history and heritage of the hotel is very important to us and to the people of Bury St Edmunds. We were keen to reflect this in our new look and feel and have worked hard to ensure that we have brought the right elements of the building back to life, whilst also making sure we have those modern luxuries that people expect from a high-end hotel today.”

He added: “We are extremely pleased with how everything has come together, and particularly proud of the new restaurant offering. Based in the heart of Suffolk and East Anglia, we are lucky to have some of the UK’s best quality produce right on our doorstep, and we would be silly not to include it on our new menu.

“We are confident that our new look and feel will impress returning guests, whilst also pinpointing Angel Hotel as a destination for people coming from further afield. We can’t wait to show it off.”

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