The Link Hotel and Court Conference Centre and Hotel, owned by hotel and conference centres operator Imago Venues, in Loughborough, Leicestershire, have both received a Tripadvisor ‘Hall of Fame’ award.
The award recognises “consistently excellent” businesses and those which have earned great traveller reviews on TripAdvisor over the past year.
To be entered the ‘Hall of Fame’, businesses must have received a ‘Certificate of Excellence’ for five consecutive years, which accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period.
Emma Boynton, head of sales and marketing at Imago Venues, said: “We are delighted to receive this recognition. No feedback is better than customer feedback and to receive such consistently fabulous reviews from our guests reflects our commitment to customer service excellence.”
Neela Pal, vice president of brand, TripAdvisor, added: “TripAdvisor is excited to announce the recipients of the 2019 ‘Certificate of Excellence’, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travellers and diners on the world’s largest travel platform.
“This recognition allows us to publicly recognise businesses that are actively taking into account customer feedback to help travellers confidently experience the most highly reviewed places to eat, stay and explore.”