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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > The £30k salary boom and why zero-hours naysayers can pipe down
The £30k salary boom and why zero-hours naysayers can pipe down

The £30k salary boom and why zero-hours naysayers can pipe down

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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I’ll jump straight in with the really interesting statistic here.

This latest bit of freshly squeezed metrical juice is about recruitment levels in the hospitality sector. Job board site Caterer.com has registered a 14% increase in the number of jobs advertised with an annual salary of more than £30,000. Simultaneously, it registered an 11% drop in the number of jobs advertised with salaries smaller than £20,000.

That’s all great stuff, but after a while, endless stats have a numbing effect. We became bored of the endless bad news during the down turn, and sure as eggs we’ll start getting bored of the good news on the way up. However, what’s particularly important about these particular statistics is the quality of job on offer in hospitality is rising in direct parallel with hoteliers’ economic fortune.

Zero-hours contracts have provided a much-needed level of flexibility for the sector, given the seasonal (and even daily-fluctuating) nature of resource requirements at hotels and restaurants. But such contracts have come under heavy fire politically – the notion of half the working population being in a job but not knowing if they will still have it by tomorrow is damaging to society, so the argument goes.

In spite of this notion, whilst hospitality has a disproportionately high level of zero-hours contracts, salaries are rising. Who can plausibly criticise the industry when, as soon as the upturn starts palpably materialising, it starts raising the bar on pay?

Not convinced that the upturn is in fact upon us? Caterer.com found that the volume of jobs posted for the three months to June 30 soared 22% this year compared with the same period last year. The site’s Hospitality Employment Index report said 43,787 jobs were advertised during the period. In total, 151,452 jobs were advertised on the site by employers between June 30, 2013 and June 30, 2014, representing a 17% rise compared with the previous year.

That is indisputable evidence of a sector that is making more money than before. Rarely do hoteliers – or indeed business owners in any sector – want to splash the cash on extra staff when occupancy rates are less than desirable. They’d rather ‘trim the fat’ and nail costs to the floor. Battening down the hatches until the economic storm passes.

More now than at any point in the last 6 years, it looks like the sun is shining again.

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