The group’s management team, which oversees the Inverlochy Castle and Greywalls hotels, was awarded the Best Small Hotel Group Award, recognising the group’s commitment to “outstanding” service, food and accommodation in the property’s under its management.
Andy Murray’s Cromlix hotel was awarded the Red Star Award: AA Inspectors’ Choice in Britain and Ireland. Red Star awards are the highest accolade given to hotels at the awards, and represent the properties which offer “exceptional” levels of quality, service and hospitality.
Additionally, the Isle of Eriska hotel was given three AA Rosettes in recognition of its food and fine dining experience, led by head chef Graeme Cheevers.
Norbert Lieder, managing director of ICMI, said: “This is a fantastic achievement for ICMI and recognises the hard work and commitment of our team.
“We strive to always give our guests an experience they won’t forget. The awards are credit to our team who aim to exceed customer expectations, whether that’s through amazing food and service, range of facilities available, or luxury accommodation in each of our properties.”
The awards were held at the Grosvenor House Hotel in London on 23 September, hosted by BBC presenter Kate Silverton. Winners were picked by AA inspectors who travel across the UK to stay in and dine at some of the country’s highest rated hotels and restaurants.