Burleigh Court Conference Centre and Hotel at Loughborough University has retained its four-star hotel rating from VisitEngland.
The hotel has also retained its ‘Silver Award’ – which celebrates accommodation establishments that “outperform in their category”.
During the assessment, Burleigh Court was judged in six different areas and received an overall score of 85%. The areas were: bedrooms, bathrooms, cleanliness, hospitality, food and service.
The hotel was praised for its “excellent standards” of housekeeping, the staff’s hospitality and “willingness to react” to requests from guests, and the “wide range” of facilities offered to guests in the newly refurbished bedrooms.
Burleigh Court, which is part of Imago Venues, was also commended for its high standards of cleanliness and scored 100% in this area.
Keith Barber, head of venues at Imago Venues, said: “Retaining our VisitEngland accreditations is a testament to our commitment to service quality.
“The VisitEngland awards are about recognising excellence, which is what we strive to achieve in all areas of the business. This achievement is evidence of the hard work of every single member of staff at Burleigh Court and I’m very proud of the team.”
