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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Barclays as Big Brother, storms batter insurance companies, Redcar steels itself for renewal
Barclays as Big Brother, storms batter insurance companies, Redcar steels itself for renewal

Barclays as Big Brother, storms batter insurance companies, Redcar steels itself for renewal

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The TUC says Barclays’ surveillance of its employees is ‘dystopian’ after it was revealed the bank uses software to monitor how long employees spend at their desks and issues warnings if they are away for too long. Bosses have been running a test of the system in the London office of the investment banking arm, and anyone spending too long in the loo or at meetings can come in for black marks of “unaccounted activity” against their performance.

The programme was developed by a US firm called Sapience Analytics, and it automatically generates handy suggestions to employees falling foul, like switching off their phone, disabling the chat feature in their email programme, and making sure breaks do not last more than 20 minutes. The story was first covered by London’s banking newspaper, City AM, which quoted an anonymous whistle-blower as saying “the stress this is causing is beyond belief”.

They added: “Employees are worried to step away from their desks, have full lunch breaks, take bathroom breaks or even get up for water as we are not aware of the repercussions this might have on our statistics.” Apparently the software refers to satisfactory productivity as being in “the Zone”, and admonishes employees who are not in said zone for long enough. Big Brother indeed.

Insurances are being pounded by waves of claims amid Storm Dennis and are expected to have to fork out around £225m in claims. The estimate comes from analysts at PwC who included damage to houses, business premises and losses, and cars, caused by the two-day storm of 15-16 February. The difference between Dennis and Ciara is the flooding: the latter was mainly wind-battering which although still devastating in some cases, is less destructive on average. Very large rivers have broken records with the recent weather, with the Severn and Wye particular offenders, and which remain very high as water continues to seep of vast areas of land.

However, as you might expect there are some flipsides to this and many poor souls who are simply not insured. A think-tank called Bright Blue reckons around 70,000 new-build homes sited on high risk land since 2009 and 20,000 that do not benefit from any nearby flood defences may not be insured at all. There is a government scheme in place for insurance called Flood Re, which came into force in 2015 to cover around 350,000 houses. But it doesn’t cover this tranche of new-builds. It is thought that housing stock worth over £30 billion has been built on flood-prone land since 2008, though the Thames Barrier installation in London protects most of them.

The Conservative mayor of Tees Valley says steelmaking will return within three years after negotiations to acquire a huge parcel of land from SSI reached an agreement. A site totalling 840 acres on the south bank of the Tees is to be sold to the South Tees Development Corporation (STDC) as part of the deal, the plans include a scheme to build an electric arc furnace on the corporations Lackenby site. The mayor, Ben Houchen, has not revealed at what cost the land was acquired, and had previously said he would not be prepared to “write a blank cheque”, but insists people will be “more than happy” with this deal. No doubt The Guardian will do a Freedom of Information Request and the figure will come out to much scandal further down the line.

For now though it looks like a positive piece of news. The steelworks are Redcar switched off its coke ovens back in 2015 and was considered a great national loss given the long heritage of steelmaking in the area, the strategic disappointment of losing a key industry, and of course the many jobs which went to the wall as a result. The local development corporation now owns the majority of the land pertaining to the facility (there was another part to this deal last January to acquire 1,000 acres from Tata), and it paves the way (forgive the pun) for the land to be cleaned up, modernised, and recommissioned.

That’s all for today.

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