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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > PM bans ‘non-essential retail’, instructs public to stay at home
PM bans ‘non-essential retail’, instructs public to stay at home

PM bans ‘non-essential retail’, instructs public to stay at home

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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The UK public are only allowed to venture out of their homes for essential supplies and one exercise outing per day, or face fines, under new measures introduced this evening by the prime minister.

In a recorded address filmed in No 10 Downing Street, Boris Johnson said the police will have the power to disperse groups of more than two people, and levy on-the-spot fines for people flouting the new rules.

He said: “You should not be meeting friends. If your friends ask you to meet, you should say ‘No’. You should not be meeting family members who do not live in your home. You should not be going shopping except for essentials like food and medicine – and you should do this as little as you can.”

“If you don’t follow the rules the police will have the powers to enforce them, including through fines and dispersing gatherings.”

The measures come as the government battles to stem the spread of the coronavirus, which threatens to overwhelm hospitals if its transmission in the population is not slowed down, and follow Friday’s announcement that most retailers, and all restaurants, pubs, bars, theatres, cinemas and gyms were ordered to close their doors.

Johnson’s “instruction” to the British people echoes similar restrictions introduced in Italy and Spain, though do not go as far as those introduced in Wuhan, China, where the virus originated, and where detention by authorities was also a part of the arsenal of state control.

Johnson added: “Without a huge national effort to halt the growth of this virus, there will come a moment when no health service in the world could possibly cope because there won’t be enough ventilators, enough intensive care beds, enough doctors and nurses.

“And as we have seen elsewhere in other countries that also have fantastic health care systems, that is the moment of real danger. To put it simply, if too many people become seriously unwell at one time, the NHS will be unable to handle it – meaning more people are likely to die, not just from coronavirus but from other illnesses as well. So it’s vital to slow the spread of the disease.”

It is thought Johnson was reluctant to introduce such draconian rules but after a weekend in which news reports showed dozens of instances of the public crowding onto beaches and into markets, it was clear the necessary level of ‘social distancing’ was not being exercised voluntarily by the public.

He did not state how long the measures will be in place.

Last week the chancellor of the exchequer, Rishi Sunak, announced a business support package unprecendented in its scale and function, including wage grants to employers to furlough their staff instead of laying them off while the various economy-squeezing regulations are in place.

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