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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Two Best Western hotels become first to be NHS discharge hospitals
Two Best Western hotels become first to be NHS discharge hospitals
Image Credit: Best Western

Two Best Western hotels become first to be NHS discharge hospitals

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Two hotels operating under the Best Western GB brand have become the first to be turned into NHS discharge hospitals.

The Grange at Oborne and the Best Western Hotel Rembrandt will offer its accommodation to low-risk patients and care workers in a bid to help free up space in NHS hospitals.

The Grange will house around 12 patients who are recovering after an operation as well as around six carers. Meanwhile the Rembrandt hotel in Weymouth will house 31 beds for patients and 10 live in staff.

The Rembrandt general manager Massimo Menin said in a video tweeted by Best Western: “As a result of the Best Western initiative to turn hotels in hospitals and in cooperation with Dorset Council we are getting ready to reopen partially and accommodate low-risk patients from local hospitals in order to free up hospital beds and help the NHS deal with the virus.

“As well a accomodation and live in care staff we will provide full housekeeping and full catering to patients and care staff. To all my colleagues at Best Western hotels good luck and stay safe.”

Earlier this month Best Western GB said it would offer over 15,000 hotel bedrooms and over 1,000 meeting rooms to help the NHS and local authorities through the coronavirus crisis.

At the time, Andrew Denton, head of hotel services at Best Western Great Britain, said: “Since our offer to help at the weekend we have had an overwhelmingly positive response from our hotels.

“Local hospitals, councils and local authorities have also been in touch directly asking for help and today we are repurposing our technology and our call centre to manage the interest and the demand.”

He added: “We would love to plug our supply and support into the NHS system in a coordinated and organised manner. Every day counts now for people on the frontline of this crisis, so we want the NHS to know we are here to help.”

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