Hotels

Travelodge reveals ‘most bizarre requests’

Travelodge has revealed some of the most bizarre requests from customers across its portfolio in the last 12 months. 

Between them, Travelodge says that its hotel teams receive more than 200,000 ‘strange’ requests every year. They include: ‘Can you store my lobster in your freezer?’ ‘Do you offer a sheet tucking-in service?’ and ‘Do you have any rooms that I can clean, as I love cleaning?’

This year’s lists of questions include a rise in requests from business customers seeking help to prepare for their meetings and presentations. This includes a business customer who was staying at Docklands Travelodge, and asked the hotel team if he could practise his board presentation in Mandarin to the hotel team prior to a meeting.

Other strange requests have included the hotel team at Stafford Travelodge being asked if a pet jaguar counts as a cat in the chain’s pet policy. The receptionist at Lutterworth Travelodge was asked: “What time does the 24-hour reception close?”

At Gatwick Airport Travelodge, a customer asked the hotel manager: “Does the plane pull up outside of the hotel or do you drive us to the plane in the morning for my flight to the Caribbean?”

Shakila Ahmed, Travelodge spokeswoman said: “Our annual bizarre requests audit of 513 hotels reveals over 200,000 unusual requests by our business and leisure customers, with some more bizarre than others.

“Our hotel teams will always try their best to accommodate customer requests but there are just some requests that we just can’t help with, such as changing the weather or counting the stars in the sky.”

Travelodge Hotel Bizarre Request / question
Newcastle Central Can you tell me how many stars are in the sky tonight?
Birmingham Airport Can I walk across the runway to get to the airport?
Birmingham Moor Street I have lost my friend in the city centre – can you please go and find him for me?
Cambridge Central Can you give me instructions on how to use the taps in your bathroom?
Buckingham Can I walk to Buckingham Palace or do I need to take a bus?
Ipswich Central How many beans are served in your breakfast?
Lowestoft Does your pet policy cover reptiles? I never go anywhere without my 6ft long monitor lizard
Derby Pride Park Do you have any rooms that I can clean? I like to clean
Grantham A1 My cat is bald – will she still be covered in your pet policy?
EdinburghCentral Princes St Do the chips contain potato? I am watching my carbs
Edinburgh Central Queen Street What time does the 1pm gun salute go off at  Edinburgh Castle?
Edinburgh Musselburgh Can you please store my lobster in your freezer?
Brighton Seafront Can you stop the wind from blowing its spoiling my holiday?
Dartford Can I hold a pop up service in your reception area?
London Royal Park Do the royal family stay here often?
Windsor Central Can you call Windsor Castle and find out if the Queen is in?
London Covent Garden Where is the garden?
Lutterworth What time does the 24 hour reception close?
Bournemouth I have brought a 24 hour car-parking ticket – how long does that cover me for?
NewcastleCentral Will your hairdryer make my hair longer?
BlackpoolCentral Can I park my horse and carriage in your car park?
Leeds Central Can you stop the rain as its stopping me from falling alseep
Hastings Can the hotel team read and act a bed time story for my children?
Dorking Do you offer a tucking-in service?
Stafford M5 Does my pet jaguar count as a cat in your pet policy?
Gatwick Airport Does the plane pull up outside of the hotel or do you drive us to the plane in the morning for my flight to the Caribbean?
Edinburgh Central Can I borrow your suit as I have a big job interview and I have left my suit at home?
Docklands Travelodge Can I practice my board presentation in Mandarin to the hotel team?
Luton Can my boss be dropped by helicopter in the hotel car-park?
Liverpool Exchange St Can you please take minutes during a conference call I have with my US team at midnight?

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