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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Fifth of SMEs in the hospitality space denied a rent holiday, survey finds
Fifth of SMEs in the hospitality space denied a rent holiday, survey finds

Fifth of SMEs in the hospitality space denied a rent holiday, survey finds

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The financial hardship created by the lockdown is “being compounded” by a lack of help from landlords, with almost a fifth (19%) of British SMEs in the hospitality space having a rent holiday declined, according to Law firm Buckworths.

The figure comes from the firm’s survey of over 500 UK SME owners and decision-makers to gauge attitudes towards the Government’s response to the coronavirus crisis and the economic impact of the ongoing lockdown.

It found that with Boris Johnson expected to announce his exit strategy in the coming days, the need for “urgent action” to save the economy from free fall is clear. Over a quarter (27%) of SMEs don’t think the Government’s support scheme is enough to help them survive the impact of COVID-19, whilst nearly 20% of owners admitted their business could not survive longer than a month without a boost to their cash flow.

Along with this only 14% of SME owners felt that their landlord was understanding of the impact of COVID-19 on their business and had granted them a rent holiday on their commercial lease.

Michael Buckworth, MD at Buckworths, said: “The UK government has largely been on the front foot during the coronavirus crisis, announcing measures, such as the job retention scheme, almost before businesses had formulated their proposal.

“However, the government now seems to be on the back foot, reacting to pressure from business and the media to end the lockdown, and repeatedly failing to outline a viable exit strategy.”

He added: “Our research clearly shows that Britain’s smaller businesses don’t have the resources to survive and re-open if lockdown continues for much longer. With so many SMEs – particularly those in the retail and hospitality sectors – already saying that they are on life support, an extension would be the equivalent of pulling the plug.

“Not only would it devastate the UK economy and create a record spike in unemployment, but it would also lead to so many business closures that a return to normal pre-COVID-19 society would no longer be a feasible option.”

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