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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Advice > ADVICE: Cleaning hotels up with food waste
ADVICE: Cleaning hotels up with food waste

ADVICE: Cleaning hotels up with food waste

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hotels are incredible hives of activity and spending time behind the scenes with the back of house teams gives you a truly fascinating insight into what makes them tick. Watching the kitchens, restaurants and bars operate like clockwork, all in the name of providing the customer with the very best service and experience, is what often makes the quality of hotel staff some of the very best across the wider hospitality market.

When you delve a little deeper into how the back of house operations are run, you notice that the staff and managers have their work cut out in ensuring that areas are kept clean, waste is collected and removed promptly and that all of these responsibilities are managed within tight budgets.

It is the area of waste and how it is managed that becomes particularly interesting to understand. When you factor in that medium to large hotels in the UK produce between 80 and 350 tonnes of food waste alone per year and that the way in which they manage their waste can in most cases be vastly different.

Some hotels have the tools in place to separate their waste to an extent, others separate their glass and cardboard but place all other waste in general waste, which may consist of large wheelie bins or a compactor on site. In some cases there are those hotels that do not separate there waste at all and everything goes into general waste.

Economic value in separating waste

The traditional form of waste collection, whereby trucks drive hundreds of miles everyday to collect bins and bags of waste is a very costly exercise. There are numerous costs that make up the price that hotels are charged to have their waste collected. When you factor in fuel and running costs of vehicles, the costs involved in separating the waste at recycling plants and then the charges from landfill sites to dispose of the remaining waste, plus the margin that the waste collection company needs to add on to make it worth their while, it is no wonder that waste collection charges are so high. Not to mention the cost to the environment from diesel and green house gas emissions emitted during the process.

When analysing the costs involved, it becomes very clear that dedicated separation of waste and, where possible, disposing of waste on site, delivers very impressive savings.

Not enough emphasis placed on separating waste on-site

BioHiTech Europe, based in London, has proved to take this a step further and is delivering significant economic and environmental savings to hotel and hospitality customers in the UK, with the introduction of its Eco-Safe Digester.

The Eco-Safe Digester, introduced to the UK in October of 2015 and recently accredited by the Carbon Trust under waste savings, uses natural microorganisms to digest food waste on-site and convert it into wastewater that can be safely disposed of down the drain. Eliminating the need for food waste to be collected and instantly converting that cost into a saving. With some customers reporting savings of more than 60% over traditional collection costs.

On top of those savings, hotels are finding that the introduction of the Eco-Safe food waste digester has also highlighted the additional benefits associated with segregating waste on-site.

In working closely with customers, BioHiTech Europe has found that being able to direct all food waste to the digester and in doing so separate food waste or wet waste from general waste, has allowed customers to reclassify their general waste to Dry Mixed Recycling (“DMR”), and the savings can be anywhere between 25% to 70%.

Not enough emphasis is placed on the advantages of separating waste on site. For some customers the introduction of the digester together with detailed waste separation initiatives has reduced their general waste from 68% to as little as 8% of their total waste, allowing them to remove their compactor altogether.

The proof is in the pudding, so to speak

Looking at the Athenaeum Hotel in Mayfair, London, shortly after installing their Eco-Safe Digester, the savings made over collection costs plus the savings made in cleaning and staff costs now that their bin area was free of food waste, justified the need for a second unit at their Runnymede-on-Thames Hotel.

It was at the Runnymede-on-Thames Hotel that the introduction of the digester allowed them to remove their compactor and completely clean up their waste area. Those savings and operational benefits were so significant to the hotel group that they have now installed another digester at The Grove Hotel and Resort.

The future of waste

Hotel owners and operators within the UK, and around the world, are making the shift from traditional waste management to a more economic and environmentally sustainable solution. BioHiTech is at the forefront of supporting businesses in making this innovative and efficient move, a move that hotel owners and managers will no doubt appreciate.

About the Author

Alex Giacchetti is the president of BioHiTech Europe

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