The hotel boasts “decadent decoration and attention to detail… whilst retaining its Art Deco feel,” and has undergone a renovation and extension that has cost in excess of £5 million.
“The new part of the hotel has been purpose built to reflect the high standard of quality and value, and all of the rooms have been designed and furnished to the highest specification,” said hotel manager Fraser Wolstencroft.
“As well as the new extension to the hotel, we also completely renovated the existing bedrooms, redesigning them to match our new style, and to bring them up to the same high standard of the new bedrooms.”
VisitEngland’s criteria are based on services and facilities that are provided for guests, including the hospitality of the staff, food quality and cleanliness. The Earl underwent a rigorous quality assessment where every aspect of the hotel came under scrutiny, including the staff and management.
“We are obviously delighted that we have been awarded four star status and a special award for service – something which we are very proud of,” said Fraser. “We do pride ourselves on our quality of service, and all our staff are trained to the highest levels to strive to exceed customer expectations every time. We want our guests to have a luxury experience when they visit us, and to enjoy the hotel and its ambience.”