Hotels

Forest Pines certified gold in VenueVerdict awards

Forest Pines Hotel & Golf Resort has joined a select group of 31 other British hotels in being awarded a VenueVerdict Gold award for delivering exceptional service over the last year.

Lincolnshire’s Forest Pines, owned by QHotels, is the only of the county’s hotels to receive recognition in this year’s awards.

The VenueVerdict awards and accreditations are based on customer satisfaction as measured by a hotel’s ‘net promoter score’. Only venues – like Forest Pines – that consistently score 70 or above receive a Gold Standard accreditation.

 “The VenueVerdict Gold Standard accreditation is one of the most important awards in the hospitality and conference industry, as it is based on independent research and looks at customer satisfaction,” said Velu Balasubramanian, the hotel’s operations manager. “Everyone at Forest Pines is delighted that their hard work, attention to detail and commitment to creating memorable events has been recognised.”

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