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09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
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The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
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Paul Blackmore
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David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

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AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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Home > Latest News > People > Travelodge releases ‘most bizarre requests’ of 2016
Travelodge releases ‘most bizarre requests’ of 2016

Travelodge releases ‘most bizarre requests’ of 2016

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Budget hotel chain Travelodge has revealed the most bizarre requests that some of its guests have made over the past 12 months.

Questions posed to the hotel teams across its 523 UK hotels included; “Can you get me a unicorn to carry my wedding proposal and engagement ring to my girlfriend?”; What time do the dinosaurs come out at the Jurassic Coast?; and “Do I need a passport to go to Scotland?”.

A receptionist at Liverpool Central Travelodge was asked by a customer wanting to sample the local cuisine “Where can I find a good Liverpool tart?” before he set off in search of the lemon treat, and a tourist in Edinburgh asked a team member, “Where can I find the Queen on the Royal Mile?”  

During the last 12 months Travelodge said it has seen a “significant growth” in business customers, which has lead to an increase in bizarre requests from corporate travellers.

These included; “Does your [London Central] Bank Travelodge have a helipad as my boss is flying into London late tonight and want to be dropped off at the hotel?”; “Can you do my VAT returns?”; and “Can you purchase my wife’s birthday present and wrap it up?”

A spokesperson for the hotel company said: “Where possible, the hotels teams go above and beyond to help customers however, there are some requests that they cannot help with.

“Such as, finding a unicorn to help one romantic with his wedding proposal, ensuring there is a blue sky on the day of an important strategy meeting for an executive and moving a Travelodge room to the roof of the hotel so that the customer could sleep under the stars.”

Listed below are details of the most bizarre requests asked at Travelodge hotels throughout the last 12 months:   

Customer Request Travelodge Hotel
I would like to propose to my girlfriend can you arrange for a unicorn to carry the wedding proposal and engagement ring to my girlfriend?    Bath Central
What time is the tooth fairy visiting the hotel tonight? Dumfries
Does your Bank Travelodge have a helipad as my boss is flying in late tonight and wants to come straight to the hotel? London Bank
Can you get me a white stallion horse to take me to my wedding ceremony? Coventry
Can you arrange for a full moon to be outside of my window tonight as I have a good night sleep when I can see the moon? Windsor
Can you stop the seagulls from singing? Brighton seafront Travelodge
What kind of cheddar cheese is the Cheddar Gorge made from? Portishead
Can you move my room to the roof as I want to sleep under the stars? Glossop
Can you get Kobe beef for my pet Pomimo called Cleopatra?     Harrogate
What time do the dinosaurs come out at Jurassic Coast?   Taunton
Can you give me directions to Peter Rabbit’s burrow?   Kendal
Can you turn my bed into a fort using pillows? Manchester Arena
What time does Big Ben chime? London Covent Garden
Can you do my VAT returns? Bristol Filton
Can you be my personal shopper for the day? Bicester
Can you be my translator on an important phone call from China?    Manchester Piccadilly
Where can I find a good Liverpool tart? Liverpool Central
Can you prop my bed with philosophy books like my bed at home so that I can feel at home? Cambridge Newmarket Road
Can you take me out for a run this morning and work out with me before my big meeting? Winnersh Triangle
Can you create a Christmas grotto in my room (in July) – it’s a surprise for my wife’s birthday as she will be away for Christmas, she is in the navy?    Southampton Central
Where can I find the Queen on the Royal Mile? Edinburgh Princes Street
Where are the limes at Lime street station? Liverpool Exchange Street
Do I need a passport to go to Scotland? Watford  
Can you arrange for me to be woken up to the sound of bagpipes?     Glasgow

Queen Street

Where is the zebra crossing on the M25? Thurrock M25
Can I have a circular quilt? Oxford Abingdon Road
Can you read the stock market trading figures out to me whilst I eat breakfast?    London Docklands
Can you purchase my wife’s birthday present whilst I attend an important work meeting and wrap it up and deliver to her room before she wakes up? Leeds Central  
Will I be able to hear the bull from my room?     Birmingham Bullring
Can you hold a brainstorm with my team whilst I take a conference call and present back the best ideas? Cardiff Atlantic Wharf
Can you move my room to the beach as I love to hear the sound of the sea? Blackpool South Shore
Where do I get my pass to go through the Black Mountain? Hereford Grafton
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