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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Current Affairs > Hotel staff fired after killing feral cat
Hotel staff fired after killing feral cat

Hotel staff fired after killing feral cat

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Two hotel workers have been fired from the Royal Oak hotel in Betws-y-Coed, North Wales, after a cat was killed on the premises.

Officers from the RSPCA are currently investigating the incident, and spoke to staff members on Saturday, 10 December.

The investigation follows online rumours last week that the feral cat had been beaten to death with a rolling pin. Glen Evans, owner of the three-star property, strongly denied this claim to local newspaper the Daily Post, but refused to say how the cat was killed.

A statement on the hotel’s Facebook page, which has since been removed, claimed the cat was “humanely euthanised as lawfully provided for when dealing with any animal legally classified as vermin”.

Evans has since apologised and said he should have acted sooner. “We are sorry for what has happened and embarrassed that we didn’t deal with the situation as quickly as we should have,” he said.

“We didn’t in any way condone what had occurred but were waiting for the RSPCA to get back to us and, in hindsight, we should have dealt with the two individuals concerned in the incident who have now been dismissed.”

Staff who had “no knowledge or involvement in what happened”, and their families, have received threats in the wake of the incident, he added.

An online petition calling for those responsible to be prosecuted has been launched, and had attracted more than 72,400 supporters at the time of publication.

A statement from the RSPCA said: “We can confirm that we are investigating reports about the death of a cat in the Betws-Y-Coed area. This is an ongoing investigation, and we cannot comment further at this time.”

The RSPCA urged any member of the public with information to contact the organisation’s 24-hour cruelty line on 0300 1234 999.

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