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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Trade Organisations > Unsung heroes honoured at Manchester Hoteliers Association Awards

Unsung heroes honoured at Manchester Hoteliers Association Awards

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The winners have been crowned at this year’s coveted Manchester Hoteliers Association Awards 2012, which reward and recognise the many ‘unsung heroes’ within the Manchester hospitality industry.

The awards, now in their sixth year, had an unprecedented number of entries from hotels across the city, each vying for their place within four award categories, and a fifth ‘emerging talent’ award was also announced to the hotelier crowd.

Winners on the night were: Keaton McLure, from the Manchester College, Catering, in the ‘Emerging New Talent’ category; Lauren Yates, a receptionist, the Place Hotel, in the ‘New Star of the Year’; David Lane, house manager at MCC & Days Hotel/Weston Hall in the ‘Front of House’ category; Sam Stewart, junior sous chef, Hilton at Manchester Deansgate for the ‘Back of House’ category; and Davina Freelove, director of revenue at Radisson Blu Manchester Airport taking the ‘Howard Raynor Lifetime Achiever’ award.

Tracy Waddacor, one of the judges and managing director at World Class Service, said: “It has been a pleasure to take part in the process and see the passion, drive and determination in all of the finalists, but huge congratulations must go to each of the deserving winners on the night.

“They really do encapsulate our industry ethos to be the best they can be and I personally look forward to seeing how their careers move forward from this point,” she added.

With over 400 guests at the black tie ‘New York’ themed ball, the winners were announced at a glittering ceremony held at the newly refurbished Mercure Manchester Piccadilly Hotel on Friday 2 November, where they received a specially commissioned Villeroy and Boch plate.

Over £22,500 was also raised for two charities on the night – local hospital the Christie, as well as the industry charity, Hospitality Action, which helps those within the hospitality industry who face their own serious challenges on a daily basis.

Image: (L-R) David Lane, Tracy Waddacor, Lauren Yates, Davina Freelove, Peter Cox, Keaton McLure, Sam Stewart and Stephen Miles.

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