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Home > Latest News > Events > Welcome to Excellence to provide customer service seminar at H&CS
Welcome to Excellence to provide customer service seminar at H&CS

Welcome to Excellence to provide customer service seminar at H&CS

Callum Gildart
Friday, 15 February 2013, 9:24
1 min read
Latest Podcast Episode
Inside The Culpeper Family: Where heritage and storytelling meets sustainabilityListen

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Attendees at the forthcoming Hospitality & Catering Show (H&CS) have the chance to attend a special customer service seminar hosted by Welcome to Excellence.

One of the UK’s leading providers of customer service training in tourism, leisure and hospitality, Welcome to Excellence will offer H&CS delegates a free lesson in how to identify customer needs and implement tried and tested customer service techniques.

Principal Welcome to Excellence trainer Anne Price will present the interactive seminar, titled ‘Give your staff the customer service skills to shine’, which will take place between 12pm and 12:45pm on Wednesday 6 March.

To find out more about the H&CS 2013 line-up visit www.hotel-expo.co.uk

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