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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Technology > The Burnt Chef Project unveils wellbeing app for hospitality industry
The Burnt Chef Project unveils wellbeing app for hospitality industry

The Burnt Chef Project unveils wellbeing app for hospitality industry

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Burnt Chef Project has partnered with mental health service provider, Thrive, to offer the hospitality industry a wellbeing app to provide “easy” mental healthcare access to individuals in the hospitality sector.

The Thrive: Mental Wellbeing app has been approved by the NHS, and it is available to businesses on a monthly subscription basis. It features 100+ hours of content, covering meditation, deep muscle relaxation and self suggestion tools, as well as unlimited in-app therapy via fully trained therapists.

The Burnt Chef Project said that four out of five hospitality professionals experience at least one issue with their mental health during their career. Consequently, the app has been designed to offer support for all levels of hospitality, including managers, MHFA trained individuals, wellbeing champions, and both front and back of house positions.

It is available in nine different languages and available internationally to any organisation wishing to address workplace wellbeing and support mental health trained team members.

Additionally, the app includes an In App Chat, with access to clinically supervised therapists. It will also provide confidential impact reports to enable businesses to track organisational stressors through “anonymous, secure data to make informed decisions and demonstrate organisational culture change over time”.

Kris Hall, founder of The Burnt Chef Project, said: “The Wellbeing App is the missing piece which moves us from a reactive position (crisis line and MHFA training) to a proactive position so individuals can be truly in control of their wellbeing and look to mid-long term sustainable development.

“With over 8 million people on the NHS waiting list for therapy currently, it’s essential that we can provide access to both those experiencing difficulties with their mental health and wellbeing but also to those who may be overwhelmed supporting their peers and colleagues.”

Chris McWhirr, partnership manager from Thrive, added: “The Wellbeing App provides teams with a whole host of benefits which they can use an unlimited amount of times both confidentially and at a time that suits them without the need to contact Human Resources.

“The past few years have put even further pressures on the hospitality industry and to be able to offer this long term solution to these already stretched teams is a great step forward to supporting people’s mental health and wellbeing.”

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