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Mental Health and Wellbeing

Mental health and wellbeing have become central concerns in the UK hospitality industry, particularly in the wake of staffing pressures, long hours, and post-pandemic recovery. We cover initiatives by hotel operators to support employee wellbeing, industry campaigns, workplace mental health policies, and access to support services. Our reporting also explores how wellbeing is being integrated into guest experience, design, and service delivery.

  • Oct- 2024 -
    28 October
    EventsWalk for Wellbeing raises £135,000

    Walk for Wellbeing raises £135,000

    More than 1,000 people from across the hospitality industry united during October to Walk for Wellbeing raising £135,000 in support of UK charity Hospitality Action. Marking its fifth and biggest year to date, and launched on World Mental Health Day, Walk for Wellbeing marked the charity’s largest annual mass participation…

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  • 18 October
    Advice
    Walk for Wellbeing: A growing movement for mental health in hospitality

    Walk for Wellbeing: A growing movement for mental health in hospitality

    Sean Wheeler, Hospitality Action Ambassador and People and Culture Consultant at Sean Wheeler Consulting, has been a passionate advocate for mental health in the hospitality industry for many years. In a recent interview with Hotel Owner, Wheeler shared his journey from a humble beginning in a pub to becoming a key…

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  • Jun- 2024 -
    28 June
    Trade OrganisationsThree new UK host cities back movement to support wellbeing in hospitality

    Three new UK host cities back movement to support wellbeing in hospitality

    UK charity Hospitality Action has revealed its annual initiative, Walk for Wellbeing, has expanded into three further UK cities to mark its fifth and biggest year to date. The charity has confirmed Oxford, Cardiff and Liverpool will join the fundraising campaign this year, taking the number of host cities to…

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  • May- 2024 -
    20 May
    Trade OrganisationsHospitality Action launches mental health survey

    Hospitality Action launches mental health survey

    Hospitality Action has launched its 2024 Mental Health and Wellbeing Survey. The group last ran a sector-wide wellbeing survey two years’ ago. According to Hospitality Action, a lot has happened since then, and some things have improved while others have deteriorated. Hospitality Action said one of its main aims is…

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  • May- 2023 -
    26 May
    Hotel BrandsEnglish Lakes Hotels trains management team in mental health awareness

    English Lakes Hotels trains management team in mental health awareness

    English Lakes Hotels Resorts and Venues has announced its line managers have been sent on a training course in mental health awareness to improve their skills and better support their teams. English Lakes Hotels Resorts and Venues has invested in the mental health support programme, with an initial cohort of…

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  • 16 May
    TourismRegional cities top hotel market ranking, says Colliers

    Regional cities top hotel market ranking, says Colliers

    A strong hotel market performance last year has pushed regional markets to the top of Colliers’ 2023 UK Hotel Market Index. Its annual Hotel Market Index in 2022 placed Edinburgh, Belfast and Bath as the top three performing markets. The index analysed the performance of 38 UK cities across ten…

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  • Apr- 2023 -
    3 April
    PeopleUKH urges hospitality to sign new wellbeing and development promise

    UKH urges hospitality to sign new wellbeing and development promise

    UKHospitality has urged hospitality firms to sign up to a new wellbeing and development promise.  The new Hospitality Wellbeing and Development Promise, set up by the sector, spearheaded by the Hospitality and Tourism Skills Board and supported by Government, is designed to ensure all team-members are given the “opportunity to…

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  • Jun- 2022 -
    6 June
    TechnologyThe Burnt Chef Project unveils wellbeing app for hospitality industry

    The Burnt Chef Project unveils wellbeing app for hospitality industry

    The Burnt Chef Project has partnered with mental health service provider, Thrive, to offer the hospitality industry a wellbeing app to provide “easy” mental healthcare access to individuals in the hospitality sector. The Thrive: Mental Wellbeing app has been approved by the NHS, and it is available to businesses on…

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  • Jul- 2021 -
    22 July
    HotelsThe Skills Network partners with The Dorchester on wellbeing courses

    The Skills Network partners with The Dorchester on wellbeing courses

    The Skills Network has launched a new partnership with The Dorchester to offer over 650 employees a selection of mental health courses. Having previously partnered with The Landmark London, Thomson Reuters and the NHS, the group is now collaborating with hotel group to upskill and support hospitality staff by raising…

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  • Feb- 2021 -
    2 February
    Hotel BrandsDe Vere donates over £200,000 to NHS Charities Together

    De Vere donates over £200,000 to NHS Charities Together

    De Vere, a collection of historic mansion house estates and distinctive contemporary hotels​, has donated £202,248 to NHS Charities Together to help NHS staff, volunteers and patients at the centre of the COVID-19 crisis. The money was raised when De Vere pledged a proportion of the value of each direct…

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