The Landmark London hotel awarded ‘platinum level’ Investors in People award

The Landmark London hotel is now the first and only hotel in the world to be awarded a platinum level certification following an analysis by accreditation organisation, Investors in People.

The award recognises organisations for its commitment to high work performance and strong people management and development, and the property was awarded the platinum level by achieving the highest score in the accommodation business sector globally.

According to the group, the hotel was commended for “providing effective people management and development”, which helped it achieve the “highest levels of engagement across all departments which delivered the highest levels of performance”.

Andrew Batchelor, general manager at The Landmark London, said: “We are thrilled to have been accredited the achievement of a Platinum Level by Investors in People and it is an honour to be the only hotel globally to receive this measure of success, an achievement which is entirely down to our wonderful team members.

“Their hard work, trust in leadership and genuine love of what they do has enabled The Landmark London to be such a success as a business, but also as a family. I am extremely proud of every member of my team.”

Nicola Forshaw, director of human resources at The Landmark London, added: “We are deeply honoured by this recognition and achievement of Platinum Level. It has been such a rewarding journey working alongside a passionate Leadership Team. Employee engagement and personalised development have been two cornerstones of our growth and success plans and it’s wonderful to see how our employees are embracing and embodying the true values of The Landmark London.”