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Ja Resorts and Hotels plans Dubai portfolio upgrades

Ja Resorts and Hotels plans Dubai portfolio upgrades

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IHG to debut Vignette Collection in London with Canary Wharf signing

Fergus grows Spain portfolio amid UK demand

Fergus grows Spain portfolio amid UK demand

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Angie Petkovic

Angie Petkovic is a hospitality marketing strategist and former hotel owner whose contributions to Hotel Owner offer commercially focused advice grounded in real operational experience. After running her own hotel for over 16 years, she founded Cheltenham-based agency APT Marketing & PR to help hospitality and tourism businesses strengthen their brand, communications, and customer engagement. In her regular articles and columns, she shares expert insight on topics such as guest relations, reputation management, marketing strategy, and regulatory compliance—providing hotel professionals with clear, actionable guidance shaped by first-hand industry knowledge.

Angie Petkovic

Angie Petkovic is a hospitality marketing strategist and former hotel owner whose contributions to Hotel Owner offer commercially focused advice grounded in real operational experience. After running her own hotel for over 16 years, she founded Cheltenham-based agency APT Marketing & PR to help hospitality and tourism businesses strengthen their brand, communications, and customer engagement. In her regular articles and columns, she shares expert insight on topics such as guest relations, reputation management, marketing strategy, and regulatory compliance—providing hotel professionals with clear, actionable guidance shaped by first-hand industry knowledge.

Marketing matters – OTA changes

Q: I got a bit of a shock reading the industry news recently, to see that a couple of…

The value of using local produce in your restaurant

Q: We’ve always been proud advocates of local, British produce in our restaurants, but given…

Will voice search change how hotels find customers?

This is a statistic I see reported quite a lot, but as with many things it has morphed with…

MARKETING MATTERS – Discounted FIT rates

It’s that time of year where my tour operator clients are finishing off their 2020 pricing…

ANGIE PETKOVIC – Single-use plastics, eco-glamping: trends to embrace?

A: I’ve always been a huge advocate for the passion and enthusiasm that this industry has,…

Boosting your sales

Q: We are a 60-bedroom hotel based in near a city centre. I employ a sales team to support…

The importance of good communication

In the words of Bananarama: “It ain’t what you say; it’s the way that you say it.” All…

The importance of good communication in hotels

In the words of Bananarama: “It ain’t what you say; it’s the way that you say it.” All…

Should you be using an OTA?

Q:I keep getting mixed messages about online bookings; should I offer them on my website,…

Can locals bolster your balance sheet?

Q: I’ve recently employed a new manager who says we need to target local people to increase…