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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
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Home > Features > Opinion > Why aren’t we encouraging more young people to grasp long-term career opportunities?
Why aren’t we encouraging more young people to grasp long-term career opportunities?

Why aren’t we encouraging more young people to grasp long-term career opportunities?

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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National Apprenticeship Week was a wonderful opportunity to shine a spotlight on the benefits and opportunities apprenticeships bring to many people in the UK. Apprenticeships provide the chance to gain valuable skills, irreplaceable hands-on experience, and qualifications, all while earning a salary and being embedded into a supportive and engaging workplace.

However, as someone who has been fortunate enough to work in a number of hotel businesses around the world, it saddens me that in the UK, many are still of the opinion that hospitality – and subsequently roles within hotels – are still a ‘stop gap’ before you start your real career.

Nothing could be farther from the truth. In reality, the world of hospitality is a vibrant, engaging and exciting place where there is an incredible range of opportunities and roles which all need to work seamlessly together in order to run complex and intricate operations. 

Alongside the highly skilled chefs and front-of-house teams, there are those in management positions working with those who bring a unique expertise. Dig a little deeper and look behind the curtain, and our industry is reliant on people skilled in a variety of professions, including HR, data analysis, marketing, finance, sales, and more. 

At Hand Picked Hotels, we are also fortunate to have an exceptional team of people in our spas and health facilities. These are all respected professions, which people may not consider to be essential to keeping our businesses running, and to the standards our guests expect and deserve.

Having been in the industry for over 30 years, what I can also attest to is working within hotels will give people the chance to travel the world if they are brave enough to grab when opportunities knock. While I started my career working in hospitality businesses and hotel groups in Belgium for the likes of IHG, Dorint Hotels and Accor, I took my first international step with Accor in 2002 when I moved to Dubai.

How many other industries are there which can confidently claim to have such an international reach. Personally, I have worked within multinational businesses across Europe, Middle East, Africa and Asia. In turn, this has put me in a privileged position where I have been able to work with and learn from many people and mentors from different backgrounds and cultures.

For parents who may still be concerned about the career prospects for young people looking into entry-level positions, let me be living proof of what hard work, determination, and passion can bring.

My first taste of hospitality came at 17, working in my mother’s restaurant waiting tables in my home town of Knokke in Belgium, before going on to major in Mathematics, and then completing my Hotel Management Level 1, securing a position in my town’s top hotel, La Réserve. Since then, I have grasped every opportunity possible and have subsequently worked my way up the proverbial ladder. Now, I’m in the privileged position of being trusted by the founder as CEO of a portfolio of 21 hotels across the UK and Channel Islands

For those who are ambitious and have the drive to success, there is nothing stopping them from achieving the same. And for those looking to explore an apprenticeship and career in hotels, my top three pieces of advice would be:

Try to gain as much experience as possible in different departments. The more you understand a role and what goes into executing it seamlessly, the more capable you will be of being able to work with and manage it later in your career. What’s more, our industry truly does work best when all parts work together.

Take every opportunity you possibly can. Learn – apprenticeships are an incredible way to gain hands-on experience. Don’t shy away just because it’s something new, and really throw yourself into the deep end.

Find mentors who inspire you and absorb as much as you can from them. It will make you a better person, employee, hotelier, and leader in the long-run.

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